Success is Mindset so Start with "No"
- brianfrhayes
- Nov 14, 2025
- 1 min read
Updated: Nov 18, 2025
I was fortunate to lead some very good teams. After one significant event, this was shared.
Don't let life's vagaries keep you from being successful. Success is a mindset. Nobody can take it away.
There are a lot of life lessons in sales, as it should be. All of the company's foibles, successes, lack of processes, and organizational alignments/misalignments are right at that point (the tip of the spear) where the sales professional meets the prospect.
Sales provides all of this at a 10X speed, in front of the prospect. If you have the right mindset, it can be a font of wisdom. Enough preamble.

Jim Camp wrote a book "Start with No."
You may have heard "go for the no." Same thing, different context.
When salespeople focus on getting a yes, they:
Become needy
Oversell
Don't make consultative statements which is the right thing to do
Lose control of the process
Having a mindset of "going for the no" is exactly the opposite:
I don't need another thing on my plate which is time waster
Everything I do is value add, if my prospect doesn't respect that, I still won (you can win in two ways, by getting the PO or "getting the no" so you can move on)
Clarifies objections, priorities, and constraints
Puts both parties in a rational, problem solving mode
Prospects feel safer saying "no" than "yes". When they say no, they can be more open and honest. This is honest engagement.




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